The English Era Spoken Institute (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, advertisements, and enquiry channels.
1. Information We Collect
When you enquire about our courses, we may collect your name, mobile number, email address, preferred course, preferred centre, and other information you choose to provide.
2. How We Use Your Information
We use your information to:
Respond to course and admission enquiries.
Share course details, fees, batch timings, and centre information.
Help you choose a suitable English-speaking or personality development program.
Follow up on your enquiry and provide admission assistance.
Improve our services and enquiry experience.
3. Google Ads and Enquiry Forms
If you submit your details through a Google Ads lead form, the information you provide may be shared with us by Google so that we can respond to your enquiry. Your use of Google’s services is also subject to Google’s applicable policies.
4. Sharing of Personal Information
We do not sell your personal information. We may share information with service providers when reasonably necessary to manage enquiries, operate our website, or provide our services, subject to appropriate safeguards and applicable law.
5. Data Security and Retention
We take reasonable measures to protect personal information against unauthorised access, loss, misuse, or disclosure. We retain information only for as long as reasonably necessary for the purposes described in this policy or as required by law.
6. Cookies and Website Analytics
Our website may use cookies and analytics technologies to understand website usage, improve performance, and support our marketing activities. You can manage cookies through your browser settings and any consent tools available on our website.
7. Your Rights and Choices
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law. You may also request that we stop contacting you about an enquiry.
8. Third-Party Websites
Our website may link to third-party websites or services. We are not responsible for the privacy practices of those services. Please review their privacy policies before sharing personal information with them.
9. Children's Privacy
If an enquiry involves a person under 18, a parent or legal guardian should assist with providing personal information where appropriate. We handle such information in accordance with applicable law.
10. Contact Us
For questions about this Privacy Policy or requests concerning your personal information, please contact:
The English Era Spoken Institute
Email: englisherainstitute@gmail.com
Please use the current contact details published on our website to reach us regarding privacy matters.
This policy should be reviewed and updated to reflect the institute’s actual data collection, storage, analytics, and communication practices before publication.